Shipping policy
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🚚 Shipping Policy
At Glosséa, we can't wait to get your new favorite gel pen into your hands! Every order is packed with care and shipped as quickly as possible so you can start creating salon-worthy nails at home. 💅
⏳ Processing Time
All orders are processed within 1–4 business days. During busy periods, new launches, or high order volume, processing may take a little longer — but rest assured, our team is working hard to get your order out the door as fast as we can. You'll receive a confirmation email with tracking as soon as your order ships.
📦 Shipping Times
Once your order has been processed and shipped, estimated delivery times are as follows:
🇺🇸 United States: 5–12 business days
🌍 International: 7–14 business days
Please note that these are estimated delivery windows and do not include processing time. Total delivery time = processing time + shipping time.
✨ A Few Things to Keep in Mind
- Delivery times are estimates and may occasionally be affected by factors outside our control, such as carrier delays, customs processing, weather, or peak holiday seasons.
- International orders may be subject to customs fees, duties, or import taxes determined by your country. These charges are the responsibility of the customer and are not included at checkout.
- Please double-check that your shipping address is correct at checkout. We're unable to reroute or refund orders shipped to an incorrectly entered address.
💌 Questions About Your Order?
If you have any questions or concerns about your shipment, reach out anytime at glosseaCorp@gmail.com — we're always happy to help and will get back to you as soon as possible.
Thank you for choosing Glosséa — we can't wait for you to shine! 💕